About
<img src="http://www.fastenal.com/web/company/images/firststore.jpg" width="420"> The Fastenal story began in November 1967 when company founder Bob Kierlin opened the very first Fastenal store in Winona, MN. The front desk was a salvaged wood door, the decor was "early Salvation Army," and the first month's sales totaled $157. Despite these humble beginnings, Kierlin had a clear strategy for Fastenal's success: provide the kind of service that keeps customers coming back. He later drilled his vision down to four simple words: "Growth Through Customer Service." We've been guided by that motto ever since. Through the years, Fastenal people have made extraordinary acts of customer service...