rating 3.9 out of 5
Recently purchased at Family Ford. Keith Cooper provided the best car buying experience that I could have asked for. He was patient (the process took over 3 weeks - many test drives, hours in the office and on the phone), courteous (even mindful of our 1 year old's nap time) and took the time to exp....
I made an appointment to have a check engine light investigated with the service department while my car was under warranty. They looked at my car and weren't able to find anything obvious. They said they could fix the issue, but needed more time. I made an appointment and they even agreed to pay....
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I attended the new york auto show and got a certificate to get to drive a ford of my choice and i'd get a master card in the mail for it.
When I went to do this, the people REFUSED to let me test drive a car and instead only filled out the information so i could get the card.
I've never had such a....