These people are willing to go the extra mile to get you what you need. They hunted up the needles for my machine, when no other store could help me. The classes are fun, and the instructions they give are clear and easy to follow.
I have an older Tin Lizzie quilting machine. I had a part break and no way to fix it. Daniel was out of town, but helped me over the phone and helped me get a replacement part. Because I live a long way from the store, all the phone time was greatly appreciated so I wasn't running all over when t....
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Do not take your machine for repairs at this place. I took my viking in for a rush repair. They ordered a part and I asked to pay for rush shipping on the part. They promised it would be repaired in 2 days. I called 3 days later, a Friday, and was told they would call me right back. I called 2 ....