rating 2.2 out of 5
I booked their airport shuttle service in error , without knowing my husband had made other arrangements. I wrote an e-mail within 15 minutes of placing the order to cancel it. They refused to refund the full amount, saying that "it's my error" and not their fault. What a terrible way ....
I took Robert's to do the Pearl Harbor tour. Our driver made sure that we were able to make the most of our time at the park and made sure that we got through security in a timely manner. The only problem I had with them was that their manifest said I was not getting lunch. This was quickly reme....
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Having not yet booked a return airport transfer until the afternoon of my flight, I called Roberts after getting poor service from my hotel and another transfer company ("system down, call back later"). The driver showed up early, was full of good cheer, and used his local knowledge to ski....