Office Depot, Inc. is a global supplier of office products and services. The company was incorporated in 1986 with the opening of our first retail sto.. read morere in Fort Lauderdale, Florida. In fiscal year 2008, we sold $14.5 billion of products and services to consumers and businesses of all sizes through our three business segments: North American Retail Division, North American Business Solutions Division and International Division. Sales are processed through multiple channels, consisting of office supply stores, a contract sales force, an outbound telephone account management sales force, internet sites, direct marketing catalogs and call centers, all supported by our network of crossdocks, warehouses and delivery operations.
Office Depot Corporate
6600 North Military Trail
Boca Raton, FL 33496
4 Easy Ways to Shop
* Shop Online 24 Hours a day:www.officedepot.com
(Google: Office Supplies, Office Products or Office Furniture.)
* Call 24 Hours a day: 1-888-GO-DEPOT
(Includes Speech-Activated Quick Order)
* Fax 24 Hours a day: 1-800-685-5010
* Locate a Store: 1-888-GO-DEPOT
North American Retail Division
Our North American Retail Division sells a broad assortment of merchandise through our chain of office supply stores in the U.S. and Canada. We currently offer general office supplies, computer supplies, business machines and related supplies, and office furniture from national brands as well as our own private brands, which include Office Depot Â®, Foray Â®, Ativa Â®, Break Escapesâ„˘, Worklifeâ„˘ and Christopher Lowellâ„˘. Most stores also contain a design, print and ship center offering graphic design, printing, reproduction, mailing, shipping, and other services. In 2008, we announced the nationwide availability of a PC support and network installation service that provides our customers with in-home, in-office and in-store support for their technology needs.
In recent years, we have developed a new store format that we call "M2." This design is intended to provide improved lines of sight, effective product adjacencies and updated signage and lighting, while lowering overall operating costs. This format is being used for all new store openings and remodels.
Our North American Retail Division currently operates over 1,200 office supply stores throughout the U.S. and Canada. The largest concentration of our retail stores is in California, Texas and Florida, but we have broad representation across North America.
North American Business Solutions Division
Our North American Business Solutions Division sells nationally branded and private brand office supplies, technology products, furniture and services by means of a dedicated sales force, through catalogs and electronically through our internet sites. We strive to ensure that our customers' needs are satisfied through various channel offerings, and we continue to develop the people, systems and processes to enable us to meet those needs. Our direct business is tailored to serve small- to medium-sized customers. Our direct customers can order products from our catalogs, by phone or through our public websites, including our public website devoted to technology products (www.techdepot.com).
Our contract business employs a dedicated sales force that services the office supply needs of medium-sized to Fortune 100 customers. We offer contract customers the convenience of shopping on dedicated websites and in our retail locations, while charging their contract pricing in lieu of retail pricing. We also use telephone account management for outbound sales contacts with our customers.
Office Depot sells to customers in 48 countries throughout North America, Europe, Asia and Central America either through wholly-owned entities, majority-owned entities or other ventures covering 38 countries, and through alliances in an additional ten countries. Our International Division sells office products and services through direct mail catalogs, contract sales forces, internet sites and retail stores, using a mix of company-owned operations, joint ventures, licensing and franchise agreements, alliances and other arrangements. The international direct channel was launched in 1990 with the start-up of operations in the United Kingdom. We now have catalog offerings in 14 countries outside of North America, and we operate approximately 35 separate websites in the International Division.
In 2000, we launched the Office Depot contract channel in the UK and subsequently expanded the channel to four additional countries. We further expanded our contract start-up business in 2003 with the acquisition of Guilbert, S.A. Guilbert operations and customers have been fully integrated into the Office Depot operations since the end of 2006.
In an effort to expand our geographic footprint around the globe, we have made certain acquisitions over the past few years. During 2006, we completed acquisitions in South Korea (majority ownership interest in Best Office), China (majority ownership interest in AsiaEC) and Eastern Europe (100% ownership interest in Papirius s.r.o.). Also in 2006, we increased our ownership interest to a majority stake in Office Depot Israel. During 2008, we became a 51% owner of a joint venture, which acquired eOfficePlanet India pvt. Also in 2008, we completed an acquisition in Sweden (majority ownership interest in AGE Kontor & Data AB) and purchased the remaining shares of Asia EC and Office Depot Israel.
Including company-owned operations, joint ventures, licensing and franchise agreements we sell office products through over 400 retail stores outside North America.