About
The Beginning
Mr. Darwin Deason launched Affiliated Computer Services, Inc. (ACS), as a bank data processor in 1988. Then ACS acquired the data processing and electronic funds transfer operations of First Texas Gibraltar expanding into more and diverse services offered. ACS expands out of banking services when it signed a 10-year data processing outsourcing contract with Southland Corp. (7-Eleven). In 1995 ACS becomes a public company and divests bank data processing. By FY1996 ACS became the fourth largest commercial outsourcer in the U.S.
FY 1996
Acquired Unibase and Genix, expanding geographic reach and BPO/ITO capabilities.
Revenue $397 million and 4,500 employees.
FY 1997
Acquired CDSI, entering government systems and integration market.
Revenue $625 million 6,100 employees.
FY 1998
Pioneers BPO adding diverse vertical expertise through acquisitions.
Revenue $1.2 billion and 8,700 employees.
FY 1999
Earned FORTUNE 1000 ranking.
Revenue $1.6 billion and 12,000 employees.
FY 2000
Set goal to be leading BPO company.
Revenue $1.9 billion and 18,400 employees.
FY 2001
Recognized global BPO provider.
Revenue $2.1 billion and 26,000 employees
FY 2002
Acquired IMS becoming a top IT services provider to state and local governments. BPO revenues doubled year-over-year. Global footprint expands significantly.
Revenue $3.1 billion and 32,100 employees (one-third outside U.S.)
FY 2003
Achieved FORTUNE 500 status. Merged BPO and ITO operations securing new business. Supporting clients in 100 countries.
Revenue $3.8 billion and 41,700 employees
FY 2004
Becomes largest multidomain BPO services provider in the world. Divested majority of federal business and acquired additional commercial operations.
Revenue $4.1 billion and 46,200 employees
FY 2005
Expands HR services and healthcare IT consulting capabilities through strategic acquisitions.
Revenue $4.4 billion and 52,000 employees
FY 2006
Increased global footprint and public transportation vertical capabilities. Bolsters learning solutions strengthening end-to-end HRO offerings.
Revenue $5.4 billion and 58,000 employees
FY 2007
Added SAP integration capabilities to IT services portfolio. Extended health and human services competencies.
Revenue $5.8 billion and 60,000 employees
FY 2008
Strengthens global ITO presence by expanding base of European operations. International footprint grows to 39 Centers of Excellence. Enhanced transportation solutions capabilities.
Revenue $6.2 billion and 64,000 employees
FY 2009
Celebrates 20th Anniversary. Expands Customer Care capabilities through its acquisition of Multivoice and e-Services.
Revenue $6.5 billion and 76,000 employees