About
Town & Country's Vision Statement
Town & Country's vision is to be recognized as the leading full
service food store,exceeding customer expectations today, and
into the new millennium.
Town & Country's Mission Statement
Town & Country's vision is to be recognized as the leading full
service food store,exceeding customer expectations today, and
into the new millennium.
Town & Country's Mission Statement
Town & Country is a full service grocery and fresh food store
committed to the complete satisfaction of our customers.
We guarantee the finest quality products at the best value.
We provide our customers with a friendly shopping experience in
a clean, safe, environment.
We realize that Town & Country is successful because of the
dedicated efforts of our associates and we are committed to their
training and development.
We remain dedicated to the communities we serve by supporting
organizations and events that enhance the quality of life.
Company Policy
Refund Policy
We are proud of all our perishable departments throughout the
store and offer a 200% guarantee on freshness. If you are not
satisfied for any reason, we will give you a replacement product
and your money back with proof of purchase.
We will issue a full refund on all returns accompanied with a
receipt.
Returns without a receipt that are over $10.00 will be issued in
credit on a Strack & Van Til/Ultra or Town & Country store gift
card upon management discretion. Returns without a receipt
under $10.00 will be issued in cash.
We will be happy to exchange product for an identical item.
Selling Age Restricted Products- Alcoholic Beverage, Tobacco
and Lottery
We card because we care! Please don’t feel offended when we
ask for identification. It is our policy to ask everyone making
alcoholic beverage or tobacco purchases for identification,
regardless of age.
We reserve the right to refuse any liquor sales. In Indiana, due to
legislation, if you cannot produce identification for liquor
purchases, we cannot complete the sale.
Sometimes we do make mistakes, so please check your lottery
tickets for errors before leaving. We are not responsible once you
have left the store.
Money Orders
We are a selling agent for money orders and money transfers; we
cannot refund any money orders at store level. Refunds can be
obtained through Western Union or Currency Express. Please see
the service desk for more details.
We accept cash or debit transactions for money order purchases
and cash only for money transfers.
Electronic Payments
We accept debit cards, credit cards, EBT and gift cards for
purchases. If your card is demagnetized and will not swipe
through the terminal, we will complete the order with a manual
slip requiring your identification and signature.
Check Cashing
We accept personal checks for payment of groceries.
Sorry, we do not accept starter checks, payroll checks,
government checks, money orders, or second party checks.
Your checks must be pre printed with your name and address
listed on them. For your protection a valid driver’s license or
state ID may be requested.
Customers can write up to $40.00 over the purchase amount.
All checks are processed electronically through Tele Check for
approval.
We reserve the right to refuse checks.