About Gentle Giant Moving

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About Gentle Giant Moving

Founded in 1980 by President Larry O'Toole, and incorporated in 1985, Gentle Giant Moving Company® is the premier residential and commercial moving company nationwide. With regional offices in Massachusetts, New Hampshire, New York, North Carolina, Rhode Island, Virginia, and Washington, Gentle Giant offers local, interstate, and international moves. The company has grown to include storage services, packing material delivery through its Box Xpress service, a full art and furniture restoration service, and a senior move management service known as Hands of Change.

The goal of the company has always been to provide full-service moving "by the greatest team of movers ever assembled," with "no questions asked" customer service, with the mission of making every customer a customer for life. The company takes the "Gentle" part of its name very seriously and does everything possible to ensure a safe, effective, hassle-free move. While this was actually a new concept in the moving industry when Gentle Giant was founded, it has since become the norm, spawning numerous imitators...

Gentle GiantTM is honored to be recognized as:

* 2008 Partner of the Year Award by the Boston Business Journal
* 2008, 2005, 2003, 2002 winner of the Local Torch Award for Excellence by the Better Business Bureau
* Best of 2008 Award by Banker & Tradesman
* 2007 winner of the Top Small Workplaces Award by the Wall Street Journal and Winning Workplaces
* 2007, 2006, 2005, 2003, 2002, 2001 winner of the Angie's List Super Service Award®
* 2006 winner of the International Torch Award for Marketplace Ethics by the Better Business Bureau
* 2006, 2005, 2004 Best Places to Work by the Boston Business Journal
* 2006 Sponsor of the Year Award by the Massachusetts Women's Council of Realtors
* 2005 winner of the Business of the Year Award by the United Chamber of Commerce
* 2002 winner of the Small Business of the Year Award by the Greater Boston Chamber of Commerce
* Nine-time "Best of Boston" winner by Boston Magazine and an inductee into their Hall of Fame
* Six-time winner of the "Boston's Best Moving Company" Award by the Improper Bostonian


Our founder and president, Larry O'Toole, has been recognized for his excellence in leadership by:

* 2004 Massachusetts Small Business Person of the Year by the United States Small Business Administration
* 2004 Business Person of the Year by the Cambridge Chamber of Commerce


Gentle GiantTM is proud to be a member of over 25 professional organizations, in addition to the American Moving and Storage Association.

Since 1985, the company has enjoyed 10 to 20% year-over-year growth, with the notable milestone of being named to the Inc. 500 in 1989. Despite challenges in the economy, Gentle Giant's revenue nearly doubled between 2000 and 2005. President Larry O'Toole credits this continued growth to the company's high-service business model, which creates 80% repeat and referral business. Gentle Giant completes 12,000+ moves each year and serves the storage needs of nearly 10,000 customers.
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