About
Our Mission
We simplify and improve the quality of our customers' lives.
Our Vision
We will be a rapidly growing, best-in-class service provider. We
will be the best place to work and to invest.
Our Eight Corporate Values
We Delight Customers
We help customers take pride, comfort and satisfaction in their
homes and business properties. When they call on us, the job
gets done. If we fall short, we work equally hard to make it right.
We listen and respond to each customer as an individual and
build personal relationships. These relationships transform
customers to clients.
We Do The Right Thing
Each of us knows the difference between right and wrong.
Through the choices we make every day on the job, we show a
heartfelt concern for the needs of others. We do an honest day’s
work. We tell the truth. We obey the law. We don’t cut corners,
even if it puts us at a competitive disadvantage. We use our
talents and technologies in a responsible way.
We Care About People
Creating a positive work environment begins with building
meaningful relationships. We value and respect the concerns and
feelings of others. This compassion translates into behaviors
that communicate empathy toward others, respect for the
individual and appreciation of diversity among associates.
We Value Teamwork
We love to compete. We love to win. We count on each person to
contribute to the success of the team. We challenge and
encourage each other. We don’t let our teammates down.
We Do What We Say
When we make a promise, we keep it. Our promises provide a
link of trust to our owners, our customers and to each other. We
honor and respect ourselves and others when we do all in our
power to meet our commitments.
We Value Diversity
Working with associates from diverse backgrounds improves our
thinking, makes us more creative and allows us to better achieve
our collective goals for our associates, our customers and our
shareholders. Diversity is every way that we reflect and share our
unique perspectives. Guided by our corporate values, we believe
diversity and inclusion allow us the best possible chance to
succeed both individually and as a company. Embracing a diverse
work environment is key to how we treat our associates,
customers, and suppliers. Diversity embodies all the differences
that make us unique, including, but not limited to, race, age,
ethnicity, religion, gender, disability, sexual orientation, and
culture.
We Are A Learning Organization
To survive and thrive in a rapidly changing environment, we
must obtain and share new knowledge across the enterprise. We
encourage and support continuous learning, critical thinking and
risk taking. We value associate contributions. We build and share
talent across the enterprise. We learn from our mistakes and
incorporate this learning into our day-to-day activities.
We Are Committed To Innovation
We look for creative opportunities to drive top-line growth. We
recognize that innovation requires more than new ideas, and we
take action. We are willing to take risks associated with being the
industry leader. We lead, never follow.